Other · Battery & Bulb Store

Batteries Plus

948 N Mulberry St, Elizabethtown, Kentucky, 42701

Google Maps Updated: 19 May 2026
Authenticity Score: 74/100
About

This store is generally well-regarded for its helpful and knowledgeable staff, with many customers praising the extra effort employees put into helping with installations or finding the right parts. However, there are consistent complaints about poor communication, incorrect parts being sold, and occasional unprofessional behavior. While many have great experiences, it seems to be a place where the quality of service depends heavily on which employee you interact with.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
15
Lowest rating

We analyze 68 public reviews for Batteries Plus using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 70/100
Facilities 65/100
Pro Tip

Double-check the part number before leaving the store to avoid return trips.

Staff Knowledge: Good
Accuracy: Variable
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Good selection of batteries and bulbs
  • Professional and friendly service

✗ Areas to Improve

  • Occasional incorrect parts sold
  • Inconsistent customer service
  • Communication issues
Frequently Asked Questions
  • Do they help with part installation?
  • Are they reliable for finding the right part?
  • Is the staff professional?
User Feedback

They went above and beyond to help me.

Sold me the wrong part, very frustrating.

Staff is great, but training could be better.