Baylor Scott & White Clinic - Austin Oak Hill
5251 US-290, Austin, Texas, 78735
This clinic is generally well-regarded for its professional and efficient care, with many patients praising the doctors and the modern facility. However, there are significant complaints regarding administrative issues, including billing errors, poor communication, and rude front desk staff. The experience is often described as a mix of high-quality clinical care and frustrating office operations.
We analyze 68 public reviews for Baylor Scott & White Clinic - Austin Oak Hill using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Professional and efficient care
- Modern and clean facility
- Attentive doctors
✗ Areas to Improve
- Billing errors
- Poor communication
- Rude front desk staff
- Why is my bill incorrect?
- Why can't I reach anyone on the phone?
- Why was my appointment cancelled?
Great doctors, but the office is a headache
Billing is a mess
Staff is hit or miss
- Category Health & Medical
- Neighborhood Oak Hill
- City Austin
- State Texas
- Postcode 78735
- Country United States
