CommUnityCare: Rundberg Health Center
825 E Rundberg Ln, STE B1, Austin, Texas, 78753
Reviews are highly polarized. Many patients praise individual doctors for their kindness and thoroughness. However, there is a massive amount of frustration regarding the administrative side: call centers, long hold times, difficulty getting referrals, and billing errors. It seems to be a place where the clinical care is good, but the administrative support is severely lacking.
We analyze 70 public reviews for CommUnityCare: Rundberg Health Center using our data models and filter out spam to highlight only authentic feedback.
Try to use the online portal for all communication, as phone support is frequently reported as unreliable.
✓ What Works Well
- Kind and thorough doctors
- Clean facility
- Convenient location
✗ Areas to Improve
- Poor administrative support
- Long hold times
- Billing and referral issues
- How do I reach the office directly?
- Why is my referral delayed?
- Is this doctor in-network?
The doctor is spot on.
The admin is a total drag.
Great care if you can get an appointment.
- Category Health & Medical
- Neighborhood North Austin
- City Austin
- State Texas
- Postcode 78753
- Country United States
