Health & Medical · Children's Hospital

Baylor Scott & White McLane Children's Medical Center - Temple

1901 SW H K Dodgen Loop, Temple, Texas, 76502

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This hospital is a lifeline for many families, with many parents praising the compassionate, skilled, and attentive care their children receive. However, there are some very serious and concerning reports about billing practices, rude front desk staff, and communication breakdowns. It seems like a place where the medical care is often top-notch, but the administrative and billing side can be a major source of stress.

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We analyze 67 public reviews for Baylor Scott & White McLane Children's Medical Center - Temple using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Keep detailed records of all your bills and insurance communications, as billing errors are frequently reported.

Care Quality: High
Admin Support: Needs Improvement
Pros & Cons

✓ What Works Well

  • Compassionate and skilled medical staff
  • Attentive care for children
  • Good follow-up and support

✗ Areas to Improve

  • Billing and insurance issues
  • Rude front desk staff
  • Communication breakdowns
Frequently Asked Questions
  • Why is the billing so confusing?
  • How do I reach someone about my bill?
  • Are you accepting new patients?
User Feedback

The doctors saved my baby's life.

Billing is a total nightmare.

The staff is very kind and caring.