Beauty Island
9616 Reisterstown Rd, Owings Mills, Maryland, 21117
Customers are split on their experience at this shop. Many appreciate the massive selection of hair products and find the staff helpful when they are in a good mood. However, a significant number of shoppers feel racially profiled, citing being followed around the aisles and treated like thieves. Some also report issues with return policies and rude management. It is a spot where you can find almost anything, but the vibe can be hit or miss.
We analyze 72 public reviews for Beauty Island using our data models and filter out spam to highlight only authentic feedback.
Call ahead to check if they have specific items in stock to avoid dealing with the floor staff if you prefer a quick trip.
✓ What Works Well
- Huge product variety
- Well-stocked shelves
- Some staff are very helpful
✗ Areas to Improve
- Racial profiling and stalking
- Strict/unfair return policies
- Rude management
- Do they accept returns on opened items?
- Are they open early on weekdays?
- Why do they follow customers around?
Selection is spot on.
Staff can be aggressive.
Prices are decent but service is lacking.
- Category Personal Care
- Neighborhood Owings Mills
- City Owings Mills
- State Maryland
- Postcode 21117
- Country United States
