Retail & Malls · Wholesale Club

BJ's Wholesale Club

26 Whittier St, Framingham, Massachusetts, 01701

Google Maps Updated: 20 May 2026
Authenticity Score: 80/100
About

Shoppers appreciate the bulk deals and the convenience of the location. However, there are serious concerns about cleanliness, inventory management, and the behavior of some staff members. Many feel the store has gone downhill and prefer competitors like Costco for better service and efficiency.

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Highest rating
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Lowest rating

We analyze 68 public reviews for BJ's Wholesale Club using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 55/100
Pro Tip

Avoid the deli during peak hours; wait times can be excessive.

Tire center
Gas station
Pros & Cons

✓ What Works Well

  • Bulk savings
  • Convenient location
  • Helpful tire center staff

✗ Areas to Improve

  • Dirty store conditions
  • Poor customer service
  • Long checkout lines
Frequently Asked Questions
  • Why are the lines so long?
  • Is the deli always this slow?
  • Why is the store so dirty?
User Feedback

Great bang for the buck if you can handle the mess.

Tire center staff are spot on.

Management needs to step up.