Retail & Malls · Supermarket

Stop & Shop

235 Old Connecticut Path, Framingham, Massachusetts, 01701

Google Maps Updated: 20 May 2026
Authenticity Score: 76/100
About

This Stop & Shop is a convenient option for many, but it receives mixed reviews regarding customer service and store maintenance. While some staff members are highly praised, others are described as rude or unhelpful. The self-checkout system is a frequent source of frustration for shoppers.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Stop & Shop using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 40/100
Pro Tip

If you have a large order, try to use a regular checkout lane.

Self-Checkout
Staff Friendliness
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Good variety

✗ Areas to Improve

  • Self-checkout issues
  • Customer service
  • Store maintenance
Frequently Asked Questions
  • Is the self-checkout easy to use?
  • How is the customer service?
  • Is the store well-maintained?
User Feedback

Some staff are great

Self-checkout is frustrating

Store needs better maintenance