BMW of Freeport Service Center
100 Cleveland Ave, Freeport, New York, 11520
This service center has a very mixed reputation. While some customers praise specific advisors like Rasel for their professionalism and helpfulness, a large number of reviewers report significant issues with communication, long wait times, and poor service quality. Many customers feel the dealership is dishonest, overpriced, and lacks accountability for mistakes. It is a high-volume center that often struggles to meet customer expectations.
We analyze 78 public reviews for BMW of Freeport Service Center using our data models and filter out spam to highlight only authentic feedback.
Request a specific service advisor like Rasel or Joe to improve your chances of a positive experience.
✓ What Works Well
- Helpful service advisors like Rasel
- Professional staff in some departments
- Quality parts
✗ Areas to Improve
- Poor communication
- Long wait times
- Lack of accountability for service errors
- Do you provide loaner cars?
- How long for a recall repair?
- Why is my service taking so long?
Ask for Rasel for the best experience
Avoid if you value your time
Inconsistent service quality
- Category Automobile
- Neighborhood Freeport
- City Freeport
- State New York
- Postcode 11520
- Country United States
