Automobile

Freeport Collision

182 E Merrick Rd, Freeport, New York, 11520

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Freeport Collision is highly regarded for its exceptional customer service and high-quality repair work. Customers frequently praise the staff for being friendly, professional, and communicative throughout the repair process. Many reviewers note that their cars were returned looking brand new and that the shop handled insurance and rental arrangements seamlessly. It is a consistently well-rated business.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
16
Lowest rating

We analyze 71 public reviews for Freeport Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 90/100
Transparency 85/100
Pro Tip

They are very efficient; ask them to coordinate your rental car, as they have a streamlined process for it.

Pros & Cons

✓ What Works Well

  • Excellent customer service
  • High-quality bodywork
  • Seamless insurance handling

✗ Areas to Improve

  • Occasional wait for estimates
  • Busy shop environment
Frequently Asked Questions
  • Do you handle rental car arrangements?
  • How long does a typical repair take?
  • Do you work with all insurance companies?
User Feedback

Car looks brand new

Stress-free experience

Professional and friendly staff