BMW of Manhattan
555 W 57th St, New York, New York, 10019
BMW of Manhattan receives high praise for its sales department, with many customers highlighting the ease, speed, and professionalism of the buying process. Conversely, the service department is a frequent source of frustration, with many reports of poor communication, long wait times, and questionable repair practices. While some customers have had great experiences, the service department's reputation is significantly lower than the sales team's.
We analyze 76 public reviews for BMW of Manhattan using our data models and filter out spam to highlight only authentic feedback.
The sales team is highly recommended, but be cautious with service department quotes.
✓ What Works Well
- Professional sales team
- Efficient buying process
- Transparent sales pricing
✗ Areas to Improve
- Poor service communication
- Long wait times for service
- Questionable repair practices
- Is the service department reliable?
- Do they offer loaner cars?
- How is the buying experience?
Sales team is top notch
Service department is a scam
Easiest car buying experience
- Category Automobile
- Neighborhood Hell's Kitchen
- City New York
- State New York
- Postcode 10019
- Country United States
