Bob's Garage
16708 Dean Rd, Suite 9113, Westfield, Indiana, 46074
Bob's Garage is a polarizing spot. Many loyal customers swear by their honesty and ability to fix complex issues that others missed. However, a vocal group of customers feels the pricing is inflated and the customer service can be dismissive or rude. It seems to be a shop where the quality of work is high, but the experience can vary depending on who you talk to at the front desk.
We analyze 74 public reviews for Bob's Garage using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed quote and compare parts prices online before committing to major repairs.
✓ What Works Well
- Thorough and honest assessments
- Capable of fixing complex mechanical issues
- Quick turnaround times for many
✗ Areas to Improve
- High parts markup
- Inconsistent customer service at the front desk
- Can be expensive compared to other independent shops
- Why are the parts so much more expensive than online?
- Is it worth the premium price for the work?
- Will they treat me with respect?
They saved me thousands by not doing unnecessary work.
The front desk staff can be really dismissive.
They are my forever mechanics.
- Category Automobile
- Neighborhood Westfield
- City Westfield
- State Indiana
- Postcode 46074
- Country United States
