BOSTON RD SERVICE
381 Boston Rd, Springfield, Massachusetts, 01109
Boston Road Service is a long-standing, military/law enforcement-owned shop that is praised for its speed and honesty. Many customers appreciate that they don't upsell and are very efficient with state inspections. While there are some complaints about phone etiquette and occasional rudeness, the majority of customers find them to be a reliable and straightforward place for car maintenance.
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They are excellent for quick state inspections, but call ahead if you have specific questions to avoid phone frustration.
✓ What Works Well
- Fast and efficient service
- Honest and no-pressure environment
- Great for state inspections
✗ Areas to Improve
- Occasional rude phone etiquette
- Can be busy
- Some customers feel rushed
- Do I need an appointment for an inspection?
- Are they honest about repairs?
- Is it a family-owned business?
In and out in 10 minutes for inspection.
Mike is a great mechanic.
Very straightforward and truthful.
- Category Automobile
- City Springfield
- State Massachusetts
- Postcode 01109
- Country United States
