Brakes Plus
1405 W University Dr, Denton, Texas, 76201
Brakes Plus on University Drive has a very mixed reputation. Many customers rave about the exceptional customer service from specific staff members like Tim and Dustin, while others report long wait times, poor communication, and questionable repair quality. It seems to be a high-volume shop where the experience depends heavily on which staff member you interact with.
We analyze 80 public reviews for Brakes Plus using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, call ahead to confirm they are actually ready for your vehicle to avoid long waits.
✓ What Works Well
- Some staff are very helpful
- Convenient location
- Can handle quick jobs
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Poor communication
- Do they honor appointments?
- Are they good with complex repairs?
- Is it worth the wait?
Great service from Dustin, but the shop is busy.
Waited hours for a simple job.
Hit or miss depending on who you talk to.
- Category Automobile
- Neighborhood Denton
- City Denton
- State Texas
- Postcode 76201
- Country United States
