Broadlawns Medical Center
1801 Hickman Rd, Des Moines, Iowa, 50314
Broadlawns is a vital community resource that receives mixed reviews. Many patients appreciate the accessible care and the kindness of specific doctors and nurses. However, there are recurring complaints about long wait times, administrative hurdles, and perceived lack of empathy in the emergency department. While some find the care life-changing, others feel the system is overwhelmed and under-resourced, leading to frustration during critical moments.
We analyze 75 public reviews for Broadlawns Medical Center using our data models and filter out spam to highlight only authentic feedback.
Check the online portal for appointment availability to potentially skip the long walk-in wait times.
✓ What Works Well
- Accessible and affordable care
- Kind and attentive primary care staff
- Effective physical therapy services
✗ Areas to Improve
- Long wait times in urgent and emergency care
- Administrative and scheduling difficulties
- Inconsistent communication from staff
- Do you offer financial assistance for medical bills?
- How can I schedule an appointment with a specialist?
- Is there a walk-in clinic available?
Dr. Mattson is quiet but very kind and thorough.
The ER wait was over 4 hours, very frustrating.
Great physical therapy team, they really helped me recover.
- Category Health & Medical
- Neighborhood Oak Park
- City Des Moines
- State Iowa
- Postcode 50314
- Country United States
