Automobile · General Auto Repair
Broadway Automotive
2723 N Broadway, Knoxville, Tennessee, 37917
Google Maps
Updated: 19 May 2026
Authenticity Score: 87/100
About
This shop is highly regarded for its transparency and customer service. Customers frequently mention that they provide photos and videos of the work, which builds trust. While most have a great experience, there are a few reports of dissatisfaction with repair outcomes and communication delays.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
16
Lowest rating
We analyze 74 public reviews for Broadway Automotive using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
83/100
Transparency
85/100
Pro Tip
They are very popular, so booking an appointment in advance is highly recommended.
Transparent Diagnostics
Excellent Communication
Pros & Cons
✓ What Works Well
- Transparent with photos/videos
- Excellent customer service
- Fair pricing
✗ Areas to Improve
- Occasional communication delays
- Some dissatisfaction with repair outcomes
Frequently Asked Questions
- Do you offer free diagnostics?
- Can I get a quote in writing?
- Are you open on weekends?
User Feedback
Best shop in town
Honest and reliable
Mixed results on complex repairs
Quick Info
- Category Automobile
- Neighborhood North Knoxville
- City Knoxville
- State Tennessee
- Postcode 37917
- Country United States
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