Automobile · Collision Repair

Browns Collision

2686 NY-29, Johnstown, New York, 12095

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Browns Collision has a mixed reputation. Many customers are happy with the quick, professional service and the quality of the body work, especially after deer accidents. However, there are some concerning reports of poor attention to detail, missed reassembly steps, and communication issues. It seems like a shop that can do great work but might be inconsistent.

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We analyze 69 public reviews for Browns Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 72/100
Transparency 65/100
Pro Tip

Inspect your vehicle thoroughly before leaving the shop to ensure everything is reconnected.

Collision Specialist
Insurance Friendly
Pros & Cons

✓ What Works Well

  • Fast and professional service
  • Good body work for deer accidents
  • Helpful with insurance claims

✗ Areas to Improve

  • Poor attention to detail in reassembly
  • Communication issues
  • Inconsistent quality
Frequently Asked Questions
  • Do they work with all insurance companies?
  • How long does a typical repair take?
  • Do they offer a warranty on their work?
User Feedback

They fixed my car quickly after hitting a deer.

They forgot to plug things back in.

Bobby was great to work with.