Monro Auto Service and Tire Centers
303 N Comrie Ave, Johnstown, New York, 12095
Monro in Johnstown has a very split reputation. Many customers love the quick service and friendly staff like Clayton and Sean, who often go above and beyond. On the flip side, there are serious complaints about poor communication, long wait times, and some customers feeling like they were being upsold or scammed. It seems to be a hit-or-miss experience depending on who is working.
We analyze 78 public reviews for Monro Auto Service and Tire Centers using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion if you are quoted for expensive, non-essential repairs.
✓ What Works Well
- Quick tire repairs
- Friendly and helpful staff members
- Convenient location
✗ Areas to Improve
- Inconsistent communication
- Reports of upselling and high costs
- Long wait times for some
- Do they do NY state inspections?
- Is it better to book online or call?
- Are they honest about repair needs?
Clayton was super helpful and professional.
They tried to upsell me on everything.
Fast service when I had a flat.
- Category Automobile
- City Johnstown
- State New York
- Postcode 12095
- Country United States
