Automobile · Collision Repair

Caliber Collision

4116 East Fwy, Baytown, Texas, 77521

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Caliber Collision has a very mixed reputation. Many customers praise the staff for their communication and the quality of their repairs. However, there are significant complaints about poor quality control, unfinished work, and long delays. Several customers have reported issues with their vehicles being returned with new damage or mechanical problems, leading to a lack of trust.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
18
Lowest rating

We analyze 71 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 58/100
Transparency 55/100
Pro Tip

Inspect your vehicle thoroughly before leaving the lot, as some customers report missing parts or unfinished details.

Collision Specialists
Insurance Partner
Pros & Cons

✓ What Works Well

  • Good communication
  • Professional staff
  • Quality repairs (when done right)

✗ Areas to Improve

  • Poor quality control
  • Unfinished work
  • Long delays
Frequently Asked Questions
  • When will my car be ready?
  • Why is there new damage?
  • Do you work with my insurance?
User Feedback

Hit or miss

Avoid for complex repairs

Communication is lacking