6014 Redell Rd, Baytown, Texas, 77521
First Collision is generally well-regarded for its professional body work and friendly staff. Many customers are happy with the quality of repairs and the communication throughout the process. There are, however, some serious complaints about poor workmanship and lack of accountability in specific cases. It is a shop that many trust for long-term needs, but like any repair shop, it is worth keeping an eye on the details.
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They have an office cat, which is a nice touch for the waiting area.
✓ What Works Well
✗ Areas to Improve
Car looks brand new
Great communication throughout
Poor quality on spoiler install