Caliber Collision
3801 Market St, Wilmington, North Carolina, 28403
Customers generally rave about the top-tier body work and the friendly, communicative staff. Many appreciate the proactive updates and the unexpected bonus of having their vehicles detailed upon return. While most experiences are spot on, a few folks have dealt with scheduling delays and communication gaps. Overall, it is a solid spot for repairs if you want quality results and a team that keeps you in the loop.
We analyze 64 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Ask for a specific service advisor to ensure consistent communication throughout your repair.
✓ What Works Well
- Expert body work and paint matching
- Proactive and frequent communication
- Complimentary vehicle detailing
✗ Areas to Improve
- Occasional scheduling and timeline delays
- Inconsistent front desk responsiveness
- Some reports of poor repair quality
- Do you provide free estimates?
- How long will the repair take?
- Do you work with all insurance companies?
The team is professional and keeps you updated daily.
My car looked brand new after the repairs.
The front desk communication could be more consistent.
- Category Automobile
- Neighborhood Wilmington
- City Wilmington
- State North Carolina
- Postcode 28403
- Country United States
