Gerber Collision & Glass
8125 Market St, Wilmington, North Carolina, 28411
Most customers are very happy with the quality of bodywork and the communication provided throughout the repair process. The shop is praised for being professional and efficient, often finishing ahead of schedule. However, there are some significant complaints regarding poor communication, delays, and issues with repair quality that some users felt were not addressed properly.
We analyze 67 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
They have an on-site Enterprise rental office, which makes the repair process much smoother.
✓ What Works Well
- High-quality bodywork
- Proactive communication
- Convenient on-site rental car
✗ Areas to Improve
- Occasional delays in parts/repairs
- Inconsistent customer service
- Some reports of poor paint finish
- Do they work with all insurance companies?
- How long does a typical repair take?
- Is there a rental car service on-site?
Great communication and updates
Repairs look like new
Some issues with parts availability
- Category Automobile
- Neighborhood Porters Neck
- City Wilmington
- State North Carolina
- Postcode 28411
- Country United States
