Caliber Collision
1106 Callahan Dr, Knoxville, Tennessee, 37912
Caliber Collision generally receives high marks for communication and professional service. Many customers appreciate the regular updates and the quality of the body work. However, there are notable complaints regarding extremely long repair times, poor workmanship in some cases, and issues with insurance billing. It is a large chain, so experiences can vary significantly based on the specific team handling the car.
We analyze 71 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Ask for a realistic timeline and confirm if they have the necessary parts in stock before committing.
✓ What Works Well
- Excellent communication
- Professional staff
- Quality body work
✗ Areas to Improve
- Long repair times
- Inconsistent workmanship
- Insurance billing issues
- How long will my car be in the shop?
- Do you provide rental car assistance?
- Can you work with my insurance?
They kept me updated every step of the way.
My car looks like new again.
The repair took way longer than promised.
- Category Automobile
- City Knoxville
- State Tennessee
- Postcode 37912
- Country United States
