Financial Services · Gift Card Processing

CashStar

25 Pearl St, Portland, Maine, 04101

Google Maps Updated: 19 May 2026
Authenticity Score: 30/100
About

CashStar is widely viewed with suspicion, with many users reporting missing gift cards, fraudulent charges, and a complete lack of helpful customer service. It's a company that seems to be the middleman for many major retailers, but when things go wrong, they are notoriously difficult to deal with. Many users feel scammed and advise others to buy physical gift cards in-store instead.

Our Review Process
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Most Relevant
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Newest
7
Highest rating
20
Lowest rating

We analyze 63 public reviews for CashStar using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 20/100
Staff Helpfulness 15/100
Pro Tip

If you need a gift card, buy a physical one in-store to avoid the risks associated with online e-gift card processing.

Delivery Reliability: Low
Support Quality: Very Poor
Pros & Cons

✓ What Works Well

  • Some users receive their cards without issue
  • Convenient online purchasing
  • Occasional promo offers

✗ Areas to Improve

  • Frequent reports of missing gift cards
  • Allegations of fraudulent charges
  • Abysmal customer service and refund process
Frequently Asked Questions
  • Where is my gift card?
  • Why was I charged for a card I never received?
  • How do I get a refund?
User Feedback

This company is a total scam; stay away.

I'll never buy an e-gift card again; it's just not worth it.

Customer service is a joke; they just give you the runaround.