Automobile · Auto Repair

Century Auto Services

1615 Riverdale St, West Springfield, Massachusetts, 01089

Google Maps Updated: 18 May 2026
Authenticity Score: 84/100
About

Century Auto Services is highly regarded for its honest, transparent, and friendly service. Customers frequently praise Pete and his team for their integrity and willingness to help, even in emergencies. While there are a few negative reports, the overwhelming majority of customers feel they are treated like family and receive high-quality work at fair prices.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
14
Lowest rating

We analyze 68 public reviews for Century Auto Services using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 89/100
Transparency 86/100
Pro Tip

Pete is well-known for his honesty; if you need a reliable mechanic, this is a top choice.

Family-oriented
Honest reputation
Pros & Cons

✓ What Works Well

  • Honest and transparent service
  • Friendly and family-oriented
  • Quick turnaround times

✗ Areas to Improve

  • Occasional communication issues
  • Some reports of poor repair quality
  • Busy shop
Frequently Asked Questions
  • Is Pete honest?
  • Do they work on European cars?
  • Are they expensive?
User Feedback

Pete is the best.

Honest and fair pricing.

Great service, even for emergencies.