CHI Health Mercy Council Bluffs
800 Mercy Dr, Council Bluffs, Iowa, 51503
This hospital receives mixed reviews. Many patients are very happy with the care they receive, praising the nurses and doctors for being professional and compassionate. However, there are also significant complaints about long wait times in the ER, billing issues, and some staff members being rude or dismissive. It seems to be a place where the quality of care can vary depending on the department and the specific staff on duty.
We analyze 69 public reviews for CHI Health Mercy Council Bluffs using our data models and filter out spam to highlight only authentic feedback.
Always double-check your billing statements and insurance claims for errors.
✓ What Works Well
- Professional and compassionate nurses
- Good surgical outcomes
- Clean facility
✗ Areas to Improve
- Long ER wait times
- Billing and insurance issues
- Inconsistent staff attitude
- Why is the wait so long?
- Is the billing accurate?
- How do I file a complaint?
The nurses were awesome.
I waited 5 hours in the ER.
The billing department is a mess.
- Category Health & Medical
- Neighborhood Council Bluffs
- City Council Bluffs
- State Iowa
- Postcode 51503
- Country United States
