Food & Beverage · Fast Food

Chick-fil-A

6965 Cumberland Gap Pkwy, Harrogate, Tennessee, 37752

Google Maps Updated: 17 May 2026
Authenticity Score: 85/100
About

This spot is a hit for the campus crowd, offering quick, fresh chicken that usually hits the spot. Most folks rave about the friendly service and clean seating area. However, some diners have run into frustrating order errors and occasional inconsistencies in food quality. It is a convenient go-to, though the lack of a drive-thru and limited parking can be a pain. Overall, it is a solid choice for a quick bite if you are in the area.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
14
Lowest rating

We analyze 63 public reviews for Chick-fil-A using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 88/100
Value for Money 75/100
Pro Tip

Double-check your bag before leaving the counter, as missing sauces or items are a common complaint.

Campus Location
No Drive-Thru
Pros & Cons

✓ What Works Well

  • Fast service
  • Clean environment
  • Fresh chicken

✗ Areas to Improve

  • Missing items in orders
  • No drive-thru
  • Limited parking
Frequently Asked Questions
  • Do they accept gift cards?
  • Is there a full menu available?
  • Why is it hidden on campus?
User Feedback

Staff is super kind and helpful.

Food is usually on point.

Order accuracy needs work.