Retail & Malls · Discount Store
Dollar General
6361 Cumberland Gap Pkwy, Harrogate, Tennessee, 37752
Google Maps
Updated: 20 May 2026
Authenticity Score: 75/100
About
This store gets mixed reviews. Many customers love the friendly staff and find it a great place for quick deals. However, there are recurring complaints about the lack of restroom access and poor phone communication. It is a convenient spot, but the service consistency seems to be a bit of a gamble.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
15
Lowest rating
We analyze 66 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
72/100
Crowd Management
60/100
Pro Tip
Don't rely on the phone for checking stock; it's better to just drop by.
Customer Service
Store Accessibility
Pros & Cons
✓ What Works Well
- Friendly staff
- Good deals
- Convenient location
✗ Areas to Improve
- No restroom access
- Poor phone communication
- Inconsistent hours
Frequently Asked Questions
- Are the restrooms open?
- Why don't they answer the phone?
- Is it open at 8am?
User Feedback
Staff is great when they are there
Frustrating when they don't answer
Good for quick grabs
Quick Info
- Category Retail & Malls
- City Harrogate
- State Tennessee
- Postcode 37752
- Country United States
