Coastal Urology PLLC
1099 Medical Center Dr, Wilmington, North Carolina, 28401
Patient experiences are highly inconsistent. Many praise specific providers like Dr. Abraham and Sara Tennant for their expertise and compassion. However, there are frequent complaints about the administrative staff, long wait times, billing issues, and difficulty getting phone calls returned. The practice's recent merger with Novant has also been a source of frustration for some long-term patients.
We analyze 75 public reviews for Coastal Urology PLLC using our data models and filter out spam to highlight only authentic feedback.
If you have urgent questions, try visiting the office in person, as phone responsiveness can be unreliable.
✓ What Works Well
- Highly skilled and compassionate providers
- Effective treatment for urological issues
- Professional and knowledgeable medical staff
✗ Areas to Improve
- Poor administrative and phone responsiveness
- Long wait times for appointments
- Billing and insurance confusion
- Why can't I get a return call?
- How do I resolve a billing error?
- Why was my appointment canceled?
Dr. Abraham is great, but the staff is a nightmare.
I love my PA, but the admin side needs work.
Professional care, but the wait times are long.
- Category Health & Medical
- Neighborhood Wilmington
- City Wilmington
- State North Carolina
- Postcode 28401
- Country United States
