Food & Beverage · Ice Cream Shop
Cold Stone Creamery
42385 Ryan Rd, Space 23, Ashburn, Virginia, 20148
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Updated: 18 May 2026
Authenticity Score: 65/100
About
This Cold Stone location is struggling with consistency and service. While many customers love the ice cream itself, there are frequent complaints about slow service, rude staff, and portion sizes that don't match the price. It's a popular spot, but the management seems to be having trouble keeping up with demand.
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We analyze 76 public reviews for Cold Stone Creamery using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
80/100
Value for Money
55/100
Pro Tip
Be prepared for a wait, especially on weekends.
Ice cream chain
Customizable
Pros & Cons
✓ What Works Well
- Delicious ice cream
- Variety of mix-ins
- Convenient location
✗ Areas to Improve
- Slow service
- Rude staff
- Small portion sizes for the price
Frequently Asked Questions
- Why is the service so slow?
- Are the portions worth the price?
- Is the staff friendly?
User Feedback
Ice cream is great, but service is lacking.
Portions are too small.
Staff seems unhappy.
Quick Info
- Category Food & Beverage
- Neighborhood Ashburn
- City Ashburn
- State Virginia
- Postcode 20148
- Country United States
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