Health & Medical · Mental Health & Social Services

Community Solutions

9015 Murray Ave, Suite 100, Gilroy, California, 95020

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

Reviews for this organization are extremely polarized. Some clients report life-changing support, praising the staff for helping them overcome addiction and find housing. However, a significant number of users express deep frustration with administrative issues, including rude receptionists, difficulty reaching staff, and perceived lack of support. The inconsistency in care quality is a recurring theme.

Our Review Process
20
Most Relevant
8
Newest
20
Highest rating
15
Lowest rating

We analyze 63 public reviews for Community Solutions using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 40/100
Pro Tip

Be persistent with follow-ups if you aren't getting a response from your assigned counselor.

Support: Variable
Admin: Challenging
Pros & Cons

✓ What Works Well

  • Life-saving addiction support
  • Helpful case managers
  • Good group discussions

✗ Areas to Improve

  • Rude front desk staff
  • Difficulty reaching psychiatrists
  • Inconsistent communication
Frequently Asked Questions
  • How do I reach my counselor?
  • Are there housing resources?
  • Why is it so hard to get an appointment?
User Feedback

Staff is hit or miss

Great for those who need help

Admin needs a major overhaul