Goodwill of Silicon Valley
845 1st St, Gilroy, California, 95020
This Goodwill location is frequently criticized for high prices that shoppers feel are unreasonable for donated items. While many appreciate the store's cleanliness and organization, the customer service is a major point of contention, with numerous reports of rude staff and poor management. Some shoppers find great deals, but many feel the store has lost its way as a budget-friendly thrift option.
We analyze 80 public reviews for Goodwill of Silicon Valley using our data models and filter out spam to highlight only authentic feedback.
Check for color-coded tags to find the best discounts on your visit.
✓ What Works Well
- Clean and organized store
- Good variety of items
- Occasional sales
✗ Areas to Improve
- Overpriced items
- Rude and unprofessional staff
- No return policy
- Why are prices so high?
- Do you accept returns?
- Is there a donation center?
Store is clean but pricey
Staff needs better training
Not the best bang for the buck
- Category Retail & Malls
- Neighborhood Gilroy
- City Gilroy
- State California
- Postcode 95020
- Country United States
