845 1st St, Gilroy, California, 95020
This Goodwill location is frequently criticized for high prices that shoppers feel are unreasonable for donated items. While many appreciate the store's cleanliness and organization, the customer service is a major point of contention, with numerous reports of rude staff and poor management. Some shoppers find great deals, but many feel the store has lost its way as a budget-friendly thrift option.
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✓ What Works Well
✗ Areas to Improve
Store is clean but pricey
Staff needs better training
Not the best bang for the buck