Health & Medical · Urgent Care

Concentra Urgent Care

9200 Harris Corners Pkwy, K, Charlotte, North Carolina, 28269

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

This urgent care center has a highly polarized reputation. Many patients report excellent, efficient, and professional care, while others describe long wait times, rude staff, and poor communication. The quality of care seems to vary significantly depending on the time of visit and the staff on duty. It is a place where experiences are deeply inconsistent, with some patients feeling well-cared for and others feeling frustrated or dismissed.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 40/100
Pro Tip

If you have a non-life-threatening issue, consider an urgent care center, as wait times in this facility can be significant.

Variable service quality
Convenient access
Pros & Cons

✓ What Works Well

  • Some very friendly and professional staff
  • Clean and well-equipped facility
  • Efficient care for some patients

✗ Areas to Improve

  • Long wait times
  • Inconsistent staff professionalism
  • Poor communication and empathy
Frequently Asked Questions
  • How long is the wait?
  • Do you accept walk-ins?
  • Are the staff professional?
User Feedback

Some staff are amazing, others are rude.

Wait times can be very long.

Hit-or-miss medical care.