Concentra Urgent Care
Health & Medical · Occupational Health & Urgent Care

Concentra Urgent Care

1826 Ailor Ave, Knoxville, Tennessee, 37921

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

This location receives high marks for its efficient handling of occupational health services. Patients often highlight the kindness of the staff and the thoroughness of the medical team. While there are occasional complaints about wait times or front-desk interactions, the majority of feedback is positive, emphasizing a caring environment and professional medical care.

Our Review Process
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We analyze 74 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 75/100
Pro Tip

If you are visiting for a drug screen, arrive early and be prepared for a busy lobby; the staff works hard to keep things moving.

Strong occupational health focus
Generally positive staff reviews
Pros & Cons

✓ What Works Well

  • Efficient drug testing and physicals
  • Caring and empathetic medical providers
  • Professional and organized team

✗ Areas to Improve

  • Occasional long wait times
  • Some reports of front-desk coldness
  • Facility could use some updates
Frequently Asked Questions
  • How long does a typical drug screen take?
  • Do you accept walk-ins for physicals?
  • Is there a public restroom available?
User Feedback

The staff genuinely cares about your well-being.

Efficient process for work-related injuries.

Dr. Suganthataj is highly recommended for his listening skills.