Cool Springs Collision Center
Automobile · Collision Repair

Cool Springs Collision Center

1124 Murfreesboro Rd, Franklin, Tennessee, 37064

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This collision center is generally praised for its professional and communicative staff, with many customers highlighting the seamless experience they had. However, there are some reports of inconsistent paint quality and occasional delays. Overall, it is seen as a reliable shop that stands behind its work, though it is always good to inspect the vehicle thoroughly upon pickup.

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We analyze 74 public reviews for Cool Springs Collision Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 79/100
Transparency 76/100
Pro Tip

Inspect your vehicle in good lighting before leaving the shop to ensure the paint match and finish meet your standards.

Lifetime warranty on repairs
Insurance partner shop
Pros & Cons

✓ What Works Well

  • Professional and communicative staff
  • High-quality repair work
  • Seamless insurance coordination

✗ Areas to Improve

  • Occasional paint quality issues
  • Potential for delays
  • Mixed feedback on attention to detail
Frequently Asked Questions
  • How long will the repair take?
  • Do you work with my insurance company?
  • Is there a warranty on the work?
User Feedback

The staff is often described as friendly and helpful.

Some customers feel the repair process is very smooth.

A few users have noted minor issues with the final finish.