Other · Convenience Store
Cumberland Farms
263 Grafton St, Worcester, Massachusetts, 01604
Google Maps
Updated: 20 May 2026
Authenticity Score: 75/100
About
This store has a very mixed reputation. Some customers love the coffee, food, and friendly staff, while others report issues with cleanliness, rude service, and safety concerns. It's a convenient stop, but the experience can be hit-or-miss depending on the time of day and the staff on duty.
Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating
We analyze 71 public reviews for Cumberland Farms using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
General Service
55/100
Facilities
50/100
Pro Tip
The coffee is a highlight for many, but be aware of the store's inconsistent cleanliness.
Cleanliness: Variable
Staff: Inconsistent
Pros & Cons
✓ What Works Well
- Good coffee
- Convenient location
- Some friendly staff
✗ Areas to Improve
- Poor cleanliness
- Rude service
- Safety concerns
Frequently Asked Questions
- Is the store clean?
- Are the staff friendly?
- Is it safe?
User Feedback
Great when managed well
Needs better maintenance
Convenient for quick needs
Quick Info
- Category Other
- City Worcester
- State Massachusetts
- Postcode 01604
- Country United States
