Cumberland Valley ENT
11110 Medical Campus Rd, STE 126, Hagerstown, Maryland, 21742
This practice has highly polarized reviews. While some patients report excellent, life-saving care, many others express deep frustration with administrative issues, including poor communication, scheduling errors, and perceived lack of empathy, especially regarding pediatric care. The inconsistency in patient experience is a major theme.
We analyze 77 public reviews for Cumberland Valley ENT using our data models and filter out spam to highlight only authentic feedback.
Follow up frequently if you are waiting for surgery scheduling.
✓ What Works Well
- Skilled doctors
- Effective treatment for some
- Clean facility
✗ Areas to Improve
- Poor administrative communication
- Scheduling errors
- Lack of empathy for pediatric patients
- Why was my appointment canceled?
- Are they good with children?
- How do I get a surgery scheduled?
Great doctors, but the office is a nightmare.
Communication is non-existent.
Not child-friendly.
- Category Health & Medical
- Neighborhood Hagerstown
- City Hagerstown
- State Maryland
- Postcode 21742
- Country United States
