Retail & Malls · Pharmacy & Convenience
CVS
500 Congress Ave, Austin, Texas, 78701
Google Maps
Updated: 20 May 2026
Authenticity Score: 72/100
About
This location is a mixed bag. Some customers love the convenience and the helpful staff, while others complain about cleanliness, long lines, and rude service. It's a busy downtown spot, so expect a fast-paced environment.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
75/100
Crowd Management
45/100
Pro Tip
The pharmacy is upstairs, which is often less crowded than the main floor.
Two-story store
Pharmacy on-site
Pros & Cons
✓ What Works Well
- Convenient location
- Wide variety of goods
- Some helpful staff
✗ Areas to Improve
- Dirty
- Long lines
- Rude service
Frequently Asked Questions
- Are there public restrooms?
- Is it open late?
- Do they have a pharmacy?
User Feedback
Good for quick needs
Avoid if you're in a rush
Staff can be hit or miss
Quick Info
- Category Retail & Malls
- Neighborhood Downtown
- City Austin
- State Texas
- Postcode 78701
- Country United States
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