CVS
10550 W Parmer Ln, Austin, Texas, 78717
This CVS location is frequently criticized for its pharmacy service, with many customers reporting long wait times, unhelpful staff, and difficulty reaching anyone by phone. The MinuteClinic receives mixed reviews, with some finding it convenient and others frustrated by appointment issues. While the store itself is generally clean, the pharmacy's lack of customer-centric service is a major pain point.
We analyze 72 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have an urgent need, try visiting in person rather than relying on the phone system, which is often unresponsive.
✓ What Works Well
- Clean store environment
- Convenient MinuteClinic location
- Some helpful staff members
✗ Areas to Improve
- Poor pharmacy customer service
- Difficulty reaching staff by phone
- Inaccurate inventory and appointment systems
- Why can't I reach a human on the phone?
- Is the MinuteClinic walk-in friendly?
- Why is my prescription not ready?
Pharmacy needs better communication.
MinuteClinic is hit or miss.
Avoid if you are in a rush.
- Category Health & Medical
- Neighborhood Austin
- City Austin
- State Texas
- Postcode 78717
- Country United States
