Health & Medical · Pharmacy
Walgreens
1920 E Riverside Dr, Bldg B, Austin, Texas, 78741
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Updated: 20 May 2026
Authenticity Score: 65/100
About
This Walgreens is widely criticized for atrocious customer service, long wait times, and poor pharmacy management. While some customers have had positive experiences with specific staff members, the overall sentiment is very negative. Many locals recommend transferring prescriptions elsewhere due to the consistent issues.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
50/100
Admin Efficiency
30/100
Pro Tip
If you have a choice, transfer your prescriptions to a different pharmacy.
Pharmacy
Photo Services
Pros & Cons
✓ What Works Well
- Some helpful staff
- Clean store
- Convenient location
✗ Areas to Improve
- Atrocious customer service
- Long wait times
- Pharmacy issues
Frequently Asked Questions
- Is the pharmacy fast?
- Are they open late?
- Is it safe?
User Feedback
Worst pharmacy ever
Avoid if possible
Some staff are great
Quick Info
- Category Health & Medical
- Neighborhood Riverside
- City Austin
- State Texas
- Postcode 78741
- Country United States
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