CVS
2324 US-17, Richmond Hill, Georgia, 31324
This CVS location in Richmond Hill receives mixed reviews. Many customers praise individual staff members like Liberty and Carl for their exceptional, personalized care. However, there is a recurring theme of frustration regarding phone communication, long wait times, and occasional unprofessionalism from other staff. It seems to be a high-volume store where the quality of experience depends heavily on which employee is assisting you.
We analyze 71 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to visit during off-peak hours to get more dedicated attention from the pharmacy team.
✓ What Works Well
- Some staff provide excellent, personalized care
- Convenient location
- Good coupon and loyalty program
✗ Areas to Improve
- Difficult to reach by phone
- Inconsistent service quality
- Long wait times
- Why can't I reach a human on the phone?
- Are you open on Sundays at 9 AM?
- How do I resolve insurance issues?
Depends on who is working
Great when they are not busy
Some staff are gems, others are rude
- Category Health & Medical
- Neighborhood Richmond Hill
- City Richmond Hill
- State Georgia
- Postcode 31324
- Country United States
