Other · Telecommunications

Verizon

70 Exchange St, Richmond Hill, Georgia, 31324

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

The Verizon store in Richmond Hill has a split reputation. Many customers praise individual sales consultants for their helpfulness, patience, and professionalism. However, there are numerous complaints about deceptive sales practices, hidden fees, and poor follow-through on promotions. Some customers feel misled by the staff, leading to frustration with their bills and service plans.

Our Review Process
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Newest
20
Highest rating
20
Lowest rating

We analyze 80 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 55/100
Facilities 70/100
Pro Tip

Always ask for a written breakdown of all costs and promotions before signing any contracts.

Sales Support
Plan Transparency
Pros & Cons

✓ What Works Well

  • Helpful individual staff
  • Good product knowledge
  • Friendly service

✗ Areas to Improve

  • Deceptive sales practices
  • Hidden fees
  • Poor follow-through
Frequently Asked Questions
  • Why is my bill so high?
  • Are these promotions real?
  • How do I cancel a plan?
User Feedback

Great service if you get the right person

Watch out for hidden charges

Sales staff can be pushy