CVS
11101 US-380, Cross Roads, Texas, 76227
This CVS location is a major pain point for many customers. The pharmacy is consistently criticized for being understaffed, rude, and difficult to reach. Many customers feel like they are being treated as an inconvenience, and there are frequent complaints about billing errors and poor communication. While there are a few positive reviews about individual staff members, the overall consensus is that this pharmacy is poorly managed and best avoided if possible.
We analyze 77 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Always ask for a price check before finalizing your prescription pickup.
✓ What Works Well
- Some very helpful individual staff
- Clean and well-stocked store
- MinuteClinic availability
✗ Areas to Improve
- Rude and dismissive pharmacy staff
- Impossible to reach by phone
- Frequent billing and inventory issues
- Why is the pharmacy so understaffed?
- How do I get my prescription filled without a fight?
- Why are the wait times so long?
The pharmacy needs a total overhaul.
Some staff are great, but the system is broken.
Avoid the pharmacy if you value your time.
- Category Health & Medical
- Neighborhood Cross Roads
- City Cross Roads
- State Texas
- Postcode 76227
- Country United States
