Health & Medical · Pharmacy
CVS
231 N Graham St, Charlotte, North Carolina, 28202
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Updated: 20 May 2026
Authenticity Score: 65/100
About
This CVS location is another polarizing pharmacy. Some customers appreciate the staff's efforts and the convenience of the location, while many others report significant issues with wait times, communication, and rude staff. It is a location that seems to struggle with maintaining consistent service quality.
Our Review Process
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18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
60/100
Admin Efficiency
30/100
Pro Tip
If you have other options, consider using a different pharmacy to avoid the long wait times here.
Long Waits
Poor Service
Pros & Cons
✓ What Works Well
- Convenient location
- Some helpful staff members
✗ Areas to Improve
- Long wait times
- Poor communication
- Rude staff
Frequently Asked Questions
- Why is the wait so long?
- Are they open?
- Why can't I reach anyone on the phone?
User Feedback
Service is hit or miss
Staff is rude
Great pharmacy staff
Quick Info
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28202
- Country United States
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