CVS
629 Boulevard, Colonial Heights, Virginia, 23834
Customers are deeply frustrated with this pharmacy, citing long wait times, poor communication, and frequent errors. While a few staff members receive praise for their hard work, the overall sentiment is negative. Many report difficulty reaching the pharmacy by phone and issues with prescription fulfillment. The general consensus is that the service is slow and often unreliable. Some patrons have decided to transfer their prescriptions elsewhere due to these ongoing issues.
We analyze 72 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Avoid the drive-thru if you are in a rush; going inside is often the only way to get attention.
✓ What Works Well
- Some staff are friendly and hardworking
- Convenient location for some
- Decent store stock
✗ Areas to Improve
- Extremely long wait times
- Poor phone communication
- Frequent prescription errors
- Why is the drive-thru always closed?
- How can I get someone to answer the phone?
- Why are my prescriptions never ready on time?
Staff seems overwhelmed and understaffed
Communication is non-existent
Pharmacy operations are unreliable
- Category Health & Medical
- Neighborhood Colonial Heights
- City Colonial Heights
- State Virginia
- Postcode 23834
- Country United States
