CVS
Health & Medical · Pharmacy

CVS

1221 Lexington Ave, Ashland, Kentucky, 41101

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

The pharmacy at this location is frequently criticized for long wait times, poor communication, and unprofessional service. While some customers have had positive interactions with the retail staff, the pharmacy department is a major source of frustration. Many patients have switched to other pharmacies due to these ongoing issues.

Our Review Process
20
Most Relevant
14
Newest
17
Highest rating
20
Lowest rating

We analyze 71 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

If you have recurring prescriptions, consider using a pharmacy with better communication to avoid delays.

Retail Convenience
Pharmacy Delays
Pros & Cons

✓ What Works Well

  • Retail staff is helpful
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Poor communication
  • Unprofessional pharmacy staff
Frequently Asked Questions
  • Why is the wait so long?
  • Can I speak to a pharmacist?
  • Why is my prescription not ready?
User Feedback

Pharmacy service is terrible

Retail staff is nice

Switching to another pharmacy