Health & Medical · Pharmacy

CVS

15846 Manchester Rd, Ellisville, Missouri, 63011

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This pharmacy is a mixed bag. Many customers praise the pharmacists for being knowledgeable and helpful, while others are deeply frustrated by long hold times and poor communication. The store itself is generally clean, but the pharmacy's efficiency is a major pain point for many.

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We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

If you need to reach the pharmacy, try going in person; phone lines are notoriously unreliable.

Expertise: High
Efficiency: Low
Pros & Cons

✓ What Works Well

  • Knowledgeable pharmacists
  • Clean store environment
  • Helpful MinuteClinic staff

✗ Areas to Improve

  • Extremely long phone hold times
  • Inconsistent prescription filling
  • Poor communication
Frequently Asked Questions
  • Why can't I reach anyone on the phone?
  • Is the pharmacy open for lunch?
  • Why was my prescription not filled?
User Feedback

The pharmacists are great, but the system is broken.

I've had to wait an hour on hold just to get a status update.

Great for quick items, but pharmacy service needs work.