437 Old State Rd, Ellisville, Missouri, 63021
The company receives mixed feedback, with a clear divide between those who had a smooth experience and those frustrated by recent management changes. Many customers appreciate the initial sales and insurance support, but others report significant issues with follow-up, communication, and property damage. The transition to private equity ownership appears to have impacted the perceived quality of customer care.
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Hold back a portion of the final payment until all punch-list items and property repairs are fully verified.
✓ What Works Well
✗ Areas to Improve
Sales team is great, but office support is lacking.
The roof looks good, but the cleanup was a mess.
Hard to get a hold of anyone after the job is paid.