CVS
7501 Metcalf Ave, Overland Park, Kansas, 66204
This CVS location is frequently criticized for its poor customer service, particularly in the pharmacy department. Many customers report rude staff, long wait times, and difficulty getting prescriptions filled. While there are some positive mentions of individual employees, the overall sentiment is negative, with many customers choosing to take their business elsewhere. The store's hours and management are also common points of contention.
We analyze 72 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Check the specific hours for the pharmacy and minute clinic before visiting, as they may differ from the main store hours.
✓ What Works Well
- Some helpful individual staff
- Convenient location
✗ Areas to Improve
- Rude and unhelpful staff
- Long wait times
- Inconsistent hours
- Why is the pharmacy closed?
- Can you help with my prescription?
- Why is the service so slow?
Worst pharmacy experience ever.
Staff is rude and dismissive.
Avoid this location.
- Category Health & Medical
- Neighborhood Overland Park
- City Overland Park
- State Kansas
- Postcode 66204
- Country United States
