Health & Medical · Pharmacy
CVS
115 W 125th St, New York, New York, 10027
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Updated: 20 May 2026
Authenticity Score: 73/100
About
This CVS is a high-volume location that struggles with long lines and understaffing. While there are some standout employees who provide excellent, kind service, the overall experience is often marred by long waits, locked-up products, and a lack of urgency. It is a convenient spot for basics, but customers are advised to be patient and prepared for potential delays.
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We analyze 76 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
60/100
Admin Efficiency
40/100
Pro Tip
Be patient; the staff is often working hard despite being understaffed.
Wait Time: Often long
Staffing: Stretched thin
Pros & Cons
✓ What Works Well
- Convenient location
- Some standout friendly staff
- Well-stocked basics
✗ Areas to Improve
- Long wait times
- Understaffed
- Locked-up products
Frequently Asked Questions
- Why is the line so long?
- Is the pharmacy open?
- Can you help me find this?
User Feedback
Staff is stretched thin
Great individual service
Be prepared to wait
Quick Info
- Category Health & Medical
- Neighborhood Harlem
- City New York
- State New York
- Postcode 10027
- Country United States
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