CVS
Health & Medical · Pharmacy

CVS

8811 W 87th St, Hickory Hills, Illinois, 60457

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This CVS location is frequently criticized for poor pharmacy service, including long wait times, difficulty reaching staff by phone, and errors in prescription management. While some customers have had positive interactions with specific staff members, the overall sentiment is one of frustration with the pharmacy's efficiency and customer service. The store itself is generally seen as clean, but the pharmacy's reputation significantly impacts the overall experience.

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We analyze 72 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 40/100
Pro Tip

If you have urgent prescriptions, consider using a different pharmacy or calling well in advance.

Pharmacy Reliability: Low
Store Cleanliness: High
Pros & Cons

✓ What Works Well

  • Clean store
  • Some helpful staff
  • Convenient location

✗ Areas to Improve

  • Poor pharmacy service
  • Long wait times
  • Difficult to reach by phone
Frequently Asked Questions
  • Why is the pharmacy always so slow?
  • Can I talk to a real person?
  • Are the pharmacy hours accurate?
User Feedback

Pharmacy service is very frustrating.

Store is clean, but pharmacy needs help.

Hard to get prescriptions filled on time.